Returns & Exchanges
At Fairtex Global, we are committed to your satisfaction and offer a 30-day return policy on all unworn, original-condition combat sports gear and apparel. If your equipment doesn't meet your performance standards, we make the exchange or refund process seamless and efficient.
Return Process
- 1.Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Place the items in their original packaging, ensuring all tags and protective wraps are intact to qualify for a full refund or exchange.
- 3.Ship to Fairtex
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
- 4.Quality Inspection & Refund
Once our team inspects the returned equipment for quality assurance, we will process your refund or ship your replacement items within 3-5 business days.